privacy policy

WHAT IS THIS?

THIS IS A PRIVACY POLICY CREATED BY SHARMILA JOY IN ORDER TO EXPLAIN HOW I USE AND PROTECT ANY DATA THAT YOU SUPPLY SHARMILA JOY WITH. 

HERE IS A STATEMENT YOU CAN TRUST:

‘I AM COMMITTED TO ENSURING YOUR PRIVACY IS PROTECTED, AND WILL ENSURE ANY DATA YOU PROVIDE WILL ONLY BE USED IN ACCORDANCE WITH THIS PRIVACY STATEMENT. THIS POLICY IS EFFECTIVE FROM 1.07.2020′.

I use email, telephone conversations, my website, emails and my online shop to collect data.

SECURING YOUR DETAILS

THE PERSONAL DATA THAT I HOLD INCLUDES YOUR NAME, TELEPHONE AND EMAIL ADDRESS, AND IF YOU ARE A WEDDING STATIONERY CLIENT THIS WILL ALSO INCLUDE THE DATE OF YOUR EVENT AND IF NECESSARY THE NAMES AND ADDRESSES OF YOUR GUESTS AND OTHER DETAILS OF YOUR EVENT. I USE THESE DETAILS TO EITHER RESPOND TO YOUR ENQUIRY, GIVE YOU A QUOTE OR COMPLETE YOUR ORDER/PURCHASE. I ALSO REQUIRE YOUR NAME, ADDRESS AND EMAIL FOR OUR FINANCIAL RECORDS SHOULD YOU USE OUR SERVICES. MY CUSTOMERS, OR THOSE WHO ENQUIRE TO ME, GIVE ME THEIR PERSONAL DATA AND I HOLD IT WITH YOUR CONSENT AND ON THE BASIS OF CONTRACT/LEGITIMATE INTEREST SO THAT I CAN FULFIL YOUR ORDER.

THIS DATA IS STORED ON MY DESKTOP AND EMAIL SYSTEM. THE DATA STORED ON DESKTOPS AND EMAIL SYSTEMS IS PROTECTED BY PASSWORD AND VIRUS DETECTION SOFTWARE. ALL DATA IS ONLY ACCESSIBLE BY STAFF WHO ARE REQUIRED TO USE IT FOR PURPOSES OF DESIGN AND ACCOUNTS.

IF YOU USE MY WEBSITE AND/OR PURCHASE FROM THE ONLINE STORE I WILL ALSO COLLECT YOUR IP ADDRESS (THIS IS YOUR COMPUTERS IDENTIFICATION CODE) THROUGH THE USE OF COOKIES. ESSENTIAL COOKIES ARE NECESSARY IN ORDER FOR OUR WEBSITE AND STORE TO OPERATE EFFICIENTLY. YOU WILL BE ASKED WHEN YOU FIRST VISIT MY WEBSITE YOUR PREFERENCES REGARDING THE NON-ESSENTIAL, ANALYTICAL COOKIES THAT I USE. THESE COOKIES ARE USED TO IMPROVE THE CONVENIENCE AND CUSTOMER SATISFACTION (FOR EXAMPLE, IT WILL REMEMBER YOU SO THAT YOU DON’T HAVE TO REINPUT ALL OF YOUR DETAILS EACH TIME YOU MAKE A PURCHASE) OR TO GIVE ME INFORMATION ABOUT HOW MY SITE IS BEING USED SO THAT I CAN MAKE ADJUSTMENTS TO ENHANCE THE CUSTOMER’S EXPERIENCE. YOU WILL BE ABLE TO ACTIVATE OR DENY THESE COOKIES AND SET YOUR OWN PREFERENCES. MY ONLINE STORE USES WOOCOMMERCE SECURE SOFTWARE. 

FOR MORE INFORMATION ABOUT HOW THEY HANDLE YOUR DATA PLEASE VISIT HTTPS://AUTOMATTIC.COM/PRIVACY/. IF YOU PAY BY CREDIT OR DEBIT CARD THESE DETAILS MAY BE STORED ON OUR BANK’S MOBILE APP WHICH IS PROTECTED BY THE SERVICE PROVIDER.

I DO KEEP ONE PHYSICAL AND DIGITAL SAMPLE OF MY CLIENTS WORK FOR PHOTOGRAPHICAL, PORTFOLIO AND MARKETING PURPOSES. MY TRUSTED PHOTOGRAPHER FRIENDS, FROM TIME TO TIME, MAY PHOTOGRAPH CLIENT SAMPLES FOR USE ON MY SOCIAL MEDIA ACCOUNTS AND ON MY WEBSITE (BECAUSE THEY ARE BEAUTIFUL, AND I LIKE TO SHOW OFF PRETTY THINGS). I MAY ALSO DISPLAY SAMPLES AT WEDDING FAIRS AND EVENTS, OR TAKE THEM TO CLIENT CONSULTATIONS. HOWEVER, I WON’T EVER SEND OUT EXAMPLES OF YOUR DESIGNS TO PROSPECTIVE CLIENTS AS SAMPLES, INSTEAD, I USE STOCK SAMPLES OF COMPLETELY MADE UP PEOPLE/EVENTS FOR THAT! IF YOU DO NOT WANT ME TO USE YOUR ARTWORK FOR ANY FUTURE MARKETING ACTIVITY, THEN PLEASE DO LET ME KNOW ON SHARMILAJOYDESIGN@GMAIL.COM.

HOW LONG WILL I KEEP YOUR DATA?

I WILL ONLY RETAIN YOUR PERSONAL DATA FOR AS LONG AS IS NECESSARY TO FULFIL THE PURPOSES IT WAS COLLECTED FOR AS WELL AS FOR THE PURPOSES OF SATISFYING ANY LEGAL, ACCOUNTING, OR REPORTING REQUIREMENTS. I WILL LOOK AT VARIOUS FACTORS SUCH AS THE AMOUNT, NATURE AND SENSITIVITY OF THE RELEVANT DATA WHEN DECIDING HOW LONG THE DATE MUST BE RETAINED, AS WELL AS TAKING INTO CONSIDERATION THE POTENTIAL RISK OF HARM FROM UNAUTHORISED USE OR DISCLOSURE OF THE DATA, THE RELEVANT PROCESSING PURPOSES AND METHODS, AND OUR LEGAL REQUIREMENTS. IN LINE WITH ACCOUNTING AND TAX REQUIREMENTS, I MUST KEEP BASIC INFORMATION ABOUT OUR CUSTOMERS (INCLUDING IDENTIFICATION, CONTACT AND TRANSACTIONAL DETAILS) FOR SIX YEARS AFTER THEY STOP BEING CUSTOMERS.

I WANT YOU TO FEEL SECURE IN THE KNOWLEDGE THAT YOUR DETAILS ARE, WELL, SECURE. I HAVE PUT INTO PLACE SUITABLE PHYSICAL AND ELECTRONIC SAFEGUARDS TO PREVENT UNAUTHORISED ACCESS OR DISCLOSURE. I WILL NOT SELL NOR LEASE, NO MATTER THE SUM OFFERED, YOUR PERSONAL DATA TO ANY THIRD PARTY. AND YOU MAY OF COURSE REQUEST DETAILS OF THE PERSONAL INFORMATION I HOLD ABOUT YOU, AS IS YOUR RIGHT (DATA PROTECTION ACT 1998). IF YOU BELIEVE ANY INFO I HOLD ON YOU IS INCORRECT OR INCOMPLETE, THEN PLEASE GET IN TOUCH WITH ME ASAP! YOUR DATA IS SOLELY USED TO CREATE YOUR STATIONERY AND DESIGNS AND PROCESS YOUR ENQUIRY AND ORDER. DEPENDING ON THE TYPE OF PRODUCT THAT YOU ORDER (INCLUDING THE METHOD (IF ANY) OF PRINT) AND THE DELIVERY OPTION, THE DATA THAT IS RELEVANT TO CREATE YOUR PRODUCT/ORDER MAY NEED TO BE SHARED WITH OUR PRINTING AND PRODUCT DELIVERY PARTNERS IN ORDER TO COMPLETE YOUR ORDER. 

I HAVE TAKEN ALL REASONABLE STEPS TO ENSURE THAT OUR PRINT PARTNERS, AND THE ELECTRONIC/DIGITAL SYSTEMS I USE, ALSO HAVE UP TO DATE PRIVACY POLICIES THAT ADHERE TO GDPR. I WILL NOT SHARE YOUR DETAILS WITH ANY THIRD PARTIES UNLESS, IN THE RARE EVENT, I WERE REQUIRED TO DO SO FOR LEGAL OR VITAL INTERESTS. 

TO SUMMARISE

IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT HOW I USE YOUR PERSONAL INFORMATION, PLEASE FEEL FREE TO GET IN TOUCH ON SHARMILAJOYDESIGN@GMAIL.COM